At Markteffect, the baseline measurement is always customized. Prior to execution, the specific components to be mapped are carefully determined. In most cases, the baseline measurement is conducted using quantitative research, via an online questionnaire. The outcomes of quantitative research are based on concrete figures and percentages, making it the appropriate method when representative answers and factual substantiation are required.
However, it also happens that organizations do not know exactly who their most important competitors are in the eyes of the target group, or which associations, wishes, and needs are most relevant. In such a situation, it may be decided to start with exploratory qualitative research, for example in the form of in-depth interviews or an online community.
Once all data has been collected and analyzed, our Research Experts will start compiling the report. The report can be fully tailored to the client's wishes: in the form of data files, an advisory report, or a dynamic dashboard. Finally, the results, insights, and recommendations will be presented to you during an extensive feedback session.