Needs assessment - Is there interest in your product or service?

Needs assesment research is valuable for testing a new product or service that you want to introduce to the market. Is there actually any interest in your (new) product or service? What are the wishes and needs of the customer? Does your target group see a chance of success, and what are the drivers and barriers to purchasing the product or not purchasing it? Read how to perform a needs assessment research or view the frequently asked questions.

With our focus on providing relevant insights, measurable results, and building strong relationships, we offer you valuable answers to these questions. We provide these insights and more by conducting a consumer needs exploration.

Strategic insights and immediate visibility of requirements  

Needs assessment research explores whether your product or service meets the needs and wishes of the target group. The research may reveal that the target group would find the product much more interesting if it were modified in a few specific areas.

The report on this study provides a solid basis for discussions with investors, manufacturers, and retailers, among others. We are happy to provide you with these insights so that you can develop an optimal go-to-market strategy.

“The results of the needs assessment research led to spectacular growth in Mexicano sales. The new introductions of Mexicano variants for specific times/locations/occasions and serving tips that emerged as needs from the research have contributed enormously to this.”
Mickael Timmermans, Channel Marketer, GoodLife Foods NL

success

Understanding the likelihood of success for your product or service

market

Understanding the market in which you operate

purchase

Insight into the purchasing and decision-making behavior of your target group

wishes-needs

Understanding the wishes and needs of your target group

How to execute a needs assessment research?

needs assessment research is a type of research that is never conducted according to a fixed design. This is because every concept, every market, and every organization is different. In addition, the insights that are already available and those that need to be investigated (further) vary depending on the concept and organization. needs assessment research therefore always be tailor-made, and we will use our expertise to determine the right design and content together with you.

The most commonly used method for market research into needs is online research among consumer panels. Your exact target group can be selected in these panels. If the research is intended to provide insight into the "why" question, you can also choose to conduct qualitative research first. For B2B research into products or services, additional telephone research can be used if the target group is difficult to reach through panels. 

We have direct access to an extensive consumer panel (B2C) and a large panel of participants from the business community (B2B). The large size of our own panels ensures that participants take part in the same survey no more than once a year. Of course, we can also execute a needs assessment study based on your own customer base.
We would be happy to discuss the possibilities with you.

Some common topics in needs assessment research:

Competition

Which competitors will you encounter, and what are their strengths and weaknesses?

Customer journey

What does the purchasing behavior of your target group look like? Who makes the decisions and on what basis?

Price

What is the price elasticity and an acceptable price for your product?

Drivers and barriers

Understanding the drivers and barriers that influence whether or not to buy your product

How does Markteffect make needs assessment research unique?

With the help of a needs assessment research we provide insight into the chances of success for your product or service. This research can provide insights in many different areas. By working with you to examine a number of specific topics and critically considering the insights that this research can provide, we make the report extremely valuable.

In addition, we can help you interpret and implement the research results through the Markteffect Step Session. This is a strategic and interactive workshop in which we work together to look at ways to make this research actionable. Experience has shown that these sessions, which are organized with the internal project team, generate many new ideas and inspiration.

What are the needs assessment research?

needs assessment research you gain insights, provide certainty, and convince (co-)financiers of the possibilities and potential of your new product or service. The research also provides concrete insight into the best possible positioning and go-to-market strategy.

See what Markteffect can do for you:

Research methods

Curious about the methods available to answer your research question? Then you've come to the right place. View an overview of all our research methods here.

More info

Target group research

Who is your target audience and what motivates them? Target audience research is essential when you want to launch a new service or product on the market. At we...

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Online research

Online research is a fast and effective fieldwork method for collecting data for your research. It is a form of quantitative research that is often used...

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Qualitative research

Qualitative research is the right research method when you want insight into the underlying arguments and thought processes of a particular target group. The outcome of k...

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Customer journey

What does the (current) customer journey look like? In a customer journey study, we map out the journey that a prospect or consumer takes to become a customer or...

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Positioning research

A positioning study provides insight into your position in the market relative to the competition. Good positioning is worth its weight in gold for any organization. How s…

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Similar cases

To give you a good idea of how needs assessment research works needs assessment research practice and what it can deliver for you, we have compiled some interesting cases and examples of needs assessments. You may recognize some of the issues, because you have encountered them within your own organization, for example. 

Taste test: Bavaria 0.0%

needs assessment research:
BeefyGreen

needs assessment research:GoodLife Foods

needs assessment research SAAM Home Support

Frequently asked questions

What are the needs assessment research?

needs assessment research you gain insights, provide certainty, and convince (co-)financiers of the possibilities and potential of your new product or service. The research also provides concrete insight into the best possible way to position your product or service.

How to execute a needs assessment research?

needs assessment research a type of research that is never conducted according to a fixed design. Every concept, every market, and every organization is different. In addition, the insights that are already available and those that need to be investigated (further) vary per concept and organization. needs assessment research therefore always be tailor-made, and we will use our expertise to determine the right design and content together with you.

The most commonly used method for market research into demand is online research among consumer panels. Your exact target group can be selected in these panels. Telephone surveys are often used for B2B research into products or services.

What is needs assesment research?

needs assessment research market research that allows you to identify the wishes and needs of a specific target group. The aim is to find out what the (potential) target group really wants from your product or service.

Who is Markteffect?

Markteffect is a strategic market research agency that serves as a one-stop shop for its clients. From our offices in the center of Eindhoven and on Herengracht in Amsterdam, our team of over 120 professionals works daily to uncover the most relevant data and insights for a wide range of clients.

We are part of The Relevance Group. The Relevance Group consists of several international agencies, each with its own specializations in market research, data science, marketing technology, and AI.

Read more here

How do I choose a market research agency?

A market research agency must be a good fit for your needs, but also for your company. We have a checklist of the important variables you should pay attention to.

Click here to download it.

<p>Patrick <span>Evers</span></p>

Patrick Evers

Client Consultant

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