Discover the needs behind the visit through Consumer needs exploration

Would you like to know whether your new concept, activity, or package really meets the needs of your visitors? A Consumer needs exploration answers to questions such as: are people interested in what you have to offer, what do they consider important during a day out or stay, and what factors determine their decision to book or not to book?

With a Consumer needs exploration , we clearly Consumer needs exploration the wishes, needs, and motivations of your target group. This allows you to discover where you can still grow: perhaps it would be more appealing with a different price level, an additional experiential element, or a targeted focus on a specific target group. This enables you to make smart choices before making major investments.

Every leisure organization attracts different visitors, and even within those groups, preferences often differ. Think of families with young children, couples, seniors, or tourists. With targeted Consumer needs exploration , you Consumer needs exploration exactly which visitors best suit your concept and where opportunities for growth lie.

Visitor insight

Understanding the wishes and needs of your (potential) visitors

Market insight

Understanding the market in which your organization operates

Product fit

Concrete tools to ensure your concept, activity, or package truly matches what your visitors want

How does Markteffect conduct a Consumer needs exploration?

Consumer needs exploration a type of research that is never conducted according to a fixed plan. The most commonly used method is quantitative research, using online questionnaires. Another way to Consumer needs exploration is through qualitative research, for example in the form of in-depth interviews or an online community. This provides opportunities for in-depth analysis and dialogue with your target group.

Of course, it is also possible to opt for a combination of quantitative and qualitative research. By combining both methods, you gain a broader and deeper insight into the perception of your target group. Quantitative research provides hard data, while qualitative research provides context and background information. This enables you to understand not only what your target group thinks, but also why they make certain choices.

We are happy to work with you to determine the best approach, so that the Consumer needs exploration is Consumer needs exploration tailored to your issue and target group.

Competition

Which competitors will you encounter, and what are their strengths and weaknesses?

Customer journey

What does the purchasing behavior of your target group look like? Who makes the decisions and on what basis?

Price

What is the price elasticity and an acceptable price for your product?

Drivers and barriers

Understanding the drivers and barriers that influence whether or not to buy your product

What distinguishes Markteffect's Consumer needs exploration?

At Markteffect, everything revolves around relevance. We listen, analyze, and advise, always considering the context of your organization and the dynamics of the leisure sector.

Our Research Experts provide critical input from the outset. We combine our extensive experience in the leisure industry with insights from previous Consumer needs exploration conducted for museums, theme parks, holiday resorts, events, and other leisure organizations. This ensures we identify precisely which insights are truly valuable for your organization.

We operate as a partner and trusted advisor: transparent, engaged, and with a fresh perspective. Through our collaboration within The Relevance Group, we can directly translate these insights into strategy, positioning, and communication.

Furthermore, we can assist you with the interpretation and implementation of research results through the Markteffect Next Step Session. This is a strategic and interactive workshop where we collaboratively explore how to make this research actionable. Experience shows that these sessions, organized with our internal project team, generate numerous new ideas and inspiration.

What insights does a Consumer needs exploration provide?

At Markteffect, we do not deliver reports consisting solely of figures. Our goal is to transform research into a practical tool that enables your organization's further development. You receive clear advice and concrete recommendations, providing precise insight into opportunities and areas for improvement. This allows you to make decisions for your event, amusement park, or museum, for example, based on the most relevant and reliable insights.

A Consumer needs exploration further helps you gain in-depth insights, provide certainty, and convince (co-)financiers of the possibilities and potential of your (new) product or service.

<p>Hans <span>de Jong</span></p>

Hans de Jong

Client Consultant