Byron Sharp method

Much has been written and discussed about Australian marketing professor Byron Sharp and the importance of acquiring new customers. Loyalty is said to be hard to find. Markteffect studied the theory in depth and developed a vision of the context in which Byron Sharp's ideas are interesting and applicable. While some organizations swear by his theory, others find it difficult or impossible to agree with it. We are happy to help organizations by discussing this and, where relevant, putting Byron Sharp's theory into practice.

Important marketing KPIs such as brand awareness and image can be measured in two ways, depending on the product category. For product categories where decisions are made quickly, we recommend using the Byron Sharp principle (FAST) as a starting point. For product categories where decisions are made slowly and rationally, we use the traditional method (SLOW).

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Vision and approach developed based on Byron Sharp's thinking

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Key marketing KPIs transparent for product categories where decisions are made quickly

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Insight so that marketing and communication investments are used in the right way

Why the Byron Sharp method?

Byron Sharp's FAST method is based on the principle that consumers have no emotional attachment to brands and therefore do not base their choices on brand image or other rational aspects. According to Sharp, consumers are guided solely by situations in which they think of a brand (category entry points), recognize brands by certain specific characteristics (distinctive brand assets), and by physical availability.

Markteffect incorporates Byron Sharp's theory into various studies it Markteffect . Research is carried out based on the three leading factors. Distinctive brand assets are the uniquely recognizable characteristics of your product, service, or brand. To what extent is a brand distinctive, and does that play a role in the decision-making process?

The category entry points relate to both awareness (top of mind, spontaneous, and aided) through recognizable characteristics, but also to "possible solutions or products" that come to mind when thinking about a category. By looking beyond brands, we try to get inside the consumer's head and understand why he or she makes certain choices.

When it comes to physical availability, for example, we look at how easy it was for consumers to purchase a product in a particular category and whether the purchase they made was related to the extent to which the product was readily available.

Distinctive brand assets
Uniquely recognizable characteristics of a product, service, or brand

 

Category entry points
Situations in which one should think of a product, service, or brand

Physical availability
How readily a product, service, or brand is available

The possibilities at Markteffect

To fully understand what makes a brand unique, it is essential to conduct research using Byron Sharp's theory, so that marketing and communication investments are deployed in the right way. At Markteffect , we use research Markteffect that you get the maximum return on your investment!

More information about the Byron Sharp theory can be found in our knowledge base. Or feel free to contact us for more information about your issue in relation to Byron Sharp.

Knowledge base: Byron Sharp

 

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<p>Michael <span>Petit</span></p>

Michael Petit

Client Consultant