FMCG shelf research

A physical shelf study is a study into the perception and visibility of a product (category). The purpose of a shelf study is to gain insight into the drivers and barriers during the orientation and/or purchase of a product (category).

Gaining insight into the purchasing behavior of consumers standing in front of the shelf helps you determine the shelf strategy for your product. Do consumers choose the products that are at eye level? Or do they choose the most eye-catching product or the product that looks most reliable? Consumers have a conscious and unconscious decision-making process for every product. Shelf research provides you with the right insights for your product and shelf strategy.

The shelf study

In shelf research, a product (category) is assessed in relation to current or potential competitors in a realistic setting. Respondents are asked one or more times to make a choice at a physically simulated store shelf at the Markteffect office. This is followed by in-depth interviews or a group discussion, which delves deeper into the motives, thoughts, and feelings surrounding the choice(s). By combining choices that are close to reality with subsequent qualitative research, relevant and valid insights into behavior and motives are generated.

wishes-needs

In-depth insight into motives, reasons, and associations regarding the product (category)

list

Practical recommendations that can serve as input for (revised) positioning/marketing

positioning

Insight into the competitive position on the shelf and which products are considered alongside your product

additional

Can also be combined with additional quantitative U&A research and sensory (taste) research

The focus of the research

When conducting shelf research, we focus on the following aspects:

  • Drivers and barriers to considering/purchasing a product (category)
  • The distinctiveness, uniqueness, and findability of a product (category) and relevant competitors on the shelf
  • The assessment of a product (category) and relevant competitors on the shelf

The emphasis and the choice of research method (in-depth interviews or group discussions) depend on the objective of the research and prior knowledge gained from previous studies.

Similar cases

To give you a good idea of how market research works in practice and what it can do for you, we've put together a few cool case studies. You might recognize some of the issues, because you've probably come across them in your own organization.

Brand awareness survey Kalfire

Brand awareness research & Campaign effectiveness measurement Flynth

Customer satisfaction survey: Nettorama

<p>Patrick <span>Evers</span></p>

Patrick Evers

Client Consultant