Business services (B2B)

Below you will find all our items related to market research in the B2B market.

Customer cases

Understanding the wishes and needs of Waternet's business customers

Insight into the current impact of the Dutch Qualifications Framework (NLQF)

Insight into areas for improvement and strengths through customer satisfaction surveys

Consumer insights through a customer journey study for Wecycle

Customer journey research for Timing Employment Agency

Brand awareness research & Campaign effectiveness measurement Flynth

Brand awareness and image survey: Fraud Help Desk

Customer satisfaction survey: Lindenhaeghe training courses

Brand awareness survey for Holla Advocaten

News items

Three-quarters of employees embrace refurbished equipment

Two-step verification increasingly mandatory and considered important, but full adoption lags behind

Employees have no idea whether companies measure sustainability

Want to reach business decision-makers? These 6 types of content will resonate

A quarter of employees feel like a number

How big is the gap between business and IT?

SME energy transition survey: Concerns about energy prices and government policy

More investment in sustainable mobility due to CSRD obligation

Attention remote workers: greater job satisfaction for those who visit the office more frequently

Consumers find second-hand electric cars too expensive, even though prices are falling

Only half of the working population in the Netherlands knows a cleaner by name

27% of employers are unaware of their employees' financial concerns

In conversation with Jan Zwang - Assessing the tipping point: that is the challenge

Business-IT divide hinders ERP transformation

23% of construction professionals use machinery without authorization

Research in the business market: This is what entrepreneurs and business decision-makers in the Netherlands are focusing on

Misconceptions and lack of knowledge are holding back the transition to sustainable transport

What will the customer experience be like in the Netherlands in 2024?

One in five employees would prefer to end their working day after an IT failure

Dutch employees dissatisfied with internal training courses

Only two in five employees take advantage of vitality policy opportunities

One-third of the Dutch workforce is uncertain about returning to school

Workplace believes that reports can be resolved more quickly

The Dutch workforce does not value vitality very highly

Four in ten Dutch employees avoid retraining or further training because of the costs involved.

One in five employers only hires people who are distanced from the labor market in extreme cases.

Majority of retail organizations see increase in online sales platforms as a threat to the sector

Divergent experiences with absenteeism prevention between employer and employee

Pre-retirees do not always have a fair chance at employment

Young manager drives innovation and renewal, according to one in three employees

The future of advertising brochures

63% of employees feel that management does not listen to them

New sister company for CSU: Zizo, the domestic service provider, helps working people in the Netherlands enjoy more free time

Six out of ten Dutch organizations: digital investments necessary to keep up

FNV Young & United youth survey

B2B customer journey: a business decision-maker remains a consumer

A large proportion of self-employed professionals neglect their pensions and do not actively build up pension assets.

80% of Dutch people want more cleaning of public spaces in the future

Bailiffs are unreasonable, but so are debtors

The ideal manager still appears to be a 40-year-old man

One-fifth of employees consider their manager a reason to look for another job

Holiday stress... for colleagues left behind

How do you encourage a growth mindset in the workplace?

Researchers: ‘Don't just look at scientific quality’

Dutch employees have little appetite for innovation

Market research: don't forget your employees

What does GDPR mean for your research?

‘Role of migrant workers very important’